Anyone who subscribes to your podcast will be provided a free Podbean account (if they don’t already have one). They will receive an email including their Podbean username (or email address) and password (for those who were already logged in with a current Podbean account, this will be used to access the content).
If they forget their password they can retrieve it by clicking “Forget Password” at http://www.podbean.com/site/user/login. Our system will send them a temporary password and they can then change their password when they log in.
With the Podbean account, it is super convenient to access their premium content online or in the Podbean app for Android and iOS. There are three ways for your subscribers to enjoy their premium content:
1. They can visit www.podbean.com and use their information to log in to their Podbean account. They will find all the premium content they’ve subscribed to in their dashboard in the “Premium Content” tab. This is an easy way to view all premium content in one place.
2. They can also visit your podcast site (http://yourpodcastsite.podbean.com/) to watch/listen to premium content in your episode list (they will get a pop up window instructing them to enter their username and password when they click on premium episodes, if they’re not already logged in).
3. Premium episodes can also be accessed in the Podbean app when the user is logged in to the account they used to pay for the content.
0 comments on “How Subscribers Access Premium Podcast Content and Retrieve a Forgotten Password”