Internal Podcast – How to Track Your Podcast’s Success

Whether you’re delivering training to various branches or sharing your monthly newsletter, communicating information across your teams is essential to the success of your company.  By hosting internal podcasts for training and internal communications, your employees are receiving your internal content in a way that meshes with their busy lifestyle. Meanwhile, you can utilize Podbean’s many solutions to track the success and engagement of your internal podcast to track key performance indicators, completion rates and more.

According to Gallup’s 2017 report State of the Global Workplace, “only 15 percent of employees are engaged in the workplace.”  However, you can rectify this by taking advantage of one of the most engaging, modern solutions: podcasting, especially internal podcasts.  Nielsen’s Q3 2017 Podcast Insights state 50% of all US homes are podcast fans and 62 million listen to podcasts weekly.  

internal podcast

Internal Podcast Strategy and Measurement

When thinking about tracking success, it will be important for your team to first determine the goals for your podcast to set benchmarks and key performance indicators. What is the purpose of the podcast? How do you plan to use it as a communications tool and what need(s) do you want it to fulfill? Are you hoping to increase employee engagement or get a certain completion rate on learning modules or employee development? What would success look like? 

How often will you measure benchmarks and report progress? What affects your results (type of content, promotional activities, etc.)?  Who will be responsible for reporting and reviewing how the project is going and making changes? How will the analysis fit into your overall measurement of various employee communication channels?

Now that you’ve considered your strategy and what you need to measure, here’s an overview of the tools Podbean provides to help you track the success of your internal podcast.

User Engagement Intel

User Engagement Intel reveals insights into your user’s behavior via your white label app, the Podbean app and players. User engagement intel allows your company to gain deeper knowledge of how your employees respond to each episode.  Your company will easily be able to review user playthrough of each episode, as well as stop points and skip points. These analytic tools can help you develop and adjust your content to suit the needs of your employees, as well as create media that best suits the content.   

Internal podcasts: user engagement intel tool from Podbean.

Podcast Statistics Overview

Podbean’s enhanced statistics give you an in-depth picture of your audience, episodes and trends for you internal podcast. You can review your data and download the information to an Excel spreadsheet for further analysis. Podbean’s powerful analytic tools are available to all Unlimited and Business/Enterprise plans at no extra cost. Our statistics dashboard gives you insight into the top ten listened to episodes, listener retention (through Podbean App listens), and even downloads by time of day.  Using these tools, you can continue to create and release content that motivates your employees to tune in on a schedule that will yield the best engagement results.  

Podcasting for internal communications and training is an effective, modern medium for businesses that is quickly becoming a communications standard.  With the two tools outlined above, your team has direct access to understand how employees are engaging with your content to be sure your podcast achieves the results you want.

Check out these articles for even more tips and strategies on running and recording a successful internal podcast:

Find out more about Podbean’s Enterprise Solutions for internal communications podcasts and contact us to get a demo.

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